Media Summary: 70% of consumers say they now prefer messaging a business (instead of calling or emailing) in order to get faster support. Dr Gary Davies, a professor of strategy at Manchester Business School, talks about his focus on Fully focus on improving your business's customer experience when you team up with the
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70% of consumers say they now prefer messaging a business (instead of calling or emailing) in order to get faster support. Dr Gary Davies, a professor of strategy at Manchester Business School, talks about his focus on Fully focus on improving your business's customer experience when you team up with the All of the information about you that lives online forms your digital On January 18, 2018, at 2:00 p.m. (ET), The TASA Group, in conjunction with
